Design Journeys for Complex Systems is a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems. Systemic design uses systems thinking and service design to address large-scale societal contexts and complex socio-technical systems. These are contexts characterized by social and technological complexity, high uncertainty, and often problematic outcomes. Using a tour guide metaphor, the book trains people's mindsets and provides tools for dealing with hyper complexity, to enable understanding of systemic problems, and to build capacity to collaborate in teams to produce action proposals.

"Party, Parliament and Personality" is a collection of essays on political psychology from some of the best known names in political science in England (Ivor Crewe, Vincent Wright, Rod Hague, David Hine, Iain McLean). The central focus of the volume is British politics, but the book also contains a number of comparative chapters, indlucing Hague's theories of presidential personality, which explores psychodynamic theories of personality in the context of the US presidency and David Hines' on the political psychology of corruption, which focusses on Italy. The book also presents a number of chapters on political theory, including Albert Weale's on the central nature of disagreement in democratic politics. "Party, Parliament and Personality" emphasizes the psychology of individual political actors as well as the personalities of political philosophers such as Hobbes and Rousseau.

Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.

In this innovative volume, the author addresses some important challenges related to the effective and equitable governance of marine protected areas (MPAs). These challenges are explored through a study of 20 MPA case studies from around the world. A novel governance analysis framework is employed to address some key questions: How can top-down and bottom-up approaches to MPA governance be combined? What does this mean, in reality, in different contexts? How can we develop and implement governance approaches that are both effective in achieving conservation objectives and equitable in fairly sharing associated costs and benefits? The author explores the many issues that these questions raise, as well as exploring options for addressing them. A key theme is that MPA governance needs to combine people, state and market approaches, rather than being based on one approach and its related ideals. Building on a critique of the governance analysis framework developed for common-pool resources, the author puts forward a more holistic and less prescriptive framework for deconstructing and analyzing the governance of MPAs. This inter-disciplinary analysis is aimed at supporting the development of MPA governance approaches that build social-ecological resilience through both institutional and biological diversity. It will also make a significant contribution to wider debates on natural resource governance, as it poses some critical questions for contemporary approaches to related research and offers an alternative theoretical and empirical approach.

The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.

In 1848 revolutions broke out all over Europe - in France, the Habsburg and German lands and the Italian peninsular. This Seminar Study considers why the revolutions occurred and why they were so widespread. The book offers a broad ranging investigation of the social, economic and political circumstances which led to the revolutions of 1848 as well as an account of the revolutions themselves. First published in 1981, and fully revised in 1991, the study has long established itself as one of the most accessible and valuable introductions to this complex subject.

This book presents emerging work in the co-evolving fields of design-led systemics, referred to as systemic design to distinguish it from the engineering and hard science epistemologies of system design or systems engineering. There are significant societal forces and organizational demands impelling the requirement for "better means of change" through integrated design practices of systems and services. Here we call on advanced design to lead programs of strategic scale and higher complexity (e.g., social policy, healthcare, education, urbanization) while adapting systems thinking methods, creatively pushing the boundaries beyond the popular modes of systems dynamics and soft systems. Systemic design is distinguished by its scale, social complexity and integration - it is concerned with higher-order systems that that entail multiple subsystems. By integrating systems thinking and its methods, systemic design brings human-centred design to complex, multi-stakeholder service systems. As designers engage with ever more complex problem areas, it is necessary to draw on a basis other than individual creativity and contemporary "design thinking" methods. Systems theories can co-evolve with a new school of design theory to resolve informed action on today's highly resilient complex problems and can deal effectively with demanding, contested and high-stakes challenges.

Reading Latin, first published in 1986, is a bestselling Latin course designed to help mature beginners read classical Latin fluently and intelligently. It does this in three ways: it encourages the reading of continuous texts from the start; it offers generous help with translation at every stage; and it integrates the learning of classical Latin with an appreciation of the influence of the Latin language upon English and European culture from antiquity to the present. The Text and Vocabulary, richly illustrated, consists at the start of carefully graded adaptations from original classical Latin texts. The adaptations are gradually phased out until unadulterated prose and verse can be read. The accompanying Grammar and Exercises volume completes the course, although the present volume could be used as a self-standing beginner's reader if desired. This second edition has been fully revised and updated, with a new chapter containing stories from early Roman history.

Medical partnerships are highly complex legal and financial entities. This book navigates the reader through the key issues and deals with the less tangible aspects such as partnership dynamics and organisational behaviour. Examples illustrate common difficulties and offer possible choices. It is clear, practical and readable and essential for all GPs entering a partnership. It is also relevant for GPs currently in partnerships, practices considering their partnership deed, Senior House Officers and GP registrars.

The Enlightenment World offers an informed, comprehensive and up-to-date analysis of the European Enlightenment (c. 1720-1800) as both an historical epoch and a cultural formation.

This prestigious collection begins with the intellectual origins of the Enlightenment, and spans early formations up to both contemporary and modern critics of the Enlightenment.

The chapters, written by leading international experts, represent the most cutting-edge research within the field and include:

• 
  
• the high enlightenment
• 
  
• polite culture and the arts
• 
  
• reforming the world
• 
  
• material and popular culture
• 
  
• transformations and exploration.

Covering topics as diverse as government, fashion, craftsmen and artisans, philanthropy, cross-cultural encounters, feminism, censorship, science and education, this volume provides a thorough survey of the Enlightenment in Europe.

The Enlightenment World offers an informed, comprehensive and up-to-date analysis of the European Enlightenment (c. 1720-1800) as both an historical epoch and a cultural formation.

This prestigious collection begins with the intellectual origins of the Enlightenment, and spans early formations up to both contemporary and modern critics of the Enlightenment.

The chapters, written by leading international experts, represent the most cutting-edge research within the field and include:

• The High Enlightenment
• Polite Culture and the Arts
• Reforming the World
• Material and Pop Culture
• Transformations and Exploration.

Covering topics as diverse as government, fashion, craftsmen and artisans, philanthropy, cross-cultural encounters, feminism, censorship, science and education, this volume will provide essential reading for all students of the Enlightenment.

Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.

The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive.
In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.
* Fully endorsed by the International Flight Catering Association.
* Academic and practitioner contributor team provide a practical and user friendly guide to every aspect of this vital part of the airline industry.
* Unique and authoritative guide to the principles and practice of in-flight catering.

This examination of global society focuses on its conflict with local societies and questions whether the human race should be treated as belonging to a single global community. It considers the universality of human rights and its conflict with group claims to self-determination.

4 million people watch the Dragons on TV, now they can read their book. Britain's best loved business brains - Duncan Bannatyne, Deborah Meaden, Peter Jones, Theo Paphitis and Richard Farleigh along with economics expert and presenter Evan Davies - divulge the secrets of their success in this essential read. Joining them is James Caan, a new addition to the team in Series 5 which aired in September 2007. James is a multi-millionaire businessman and entrepreneur specialising in human resources consultancy and outsourcing. Here, for the first time, you can read his story and learn from his experiences. Plus you will find out exactly what James was looking forward to seeing in the Den. Success, From Pitch to Profit is packed with advice for you, whether you want to perfect your pitching skills, develop an idea or make more money. By looking back at the previous series of Dragons' Den, the Dragons will teach you how to develop an idea to its maximum potential, making you and your business reach new heights of success. They will look at what's become of the contestants who entered the Dragons' Den. Some went away empty handed but have since become very successful. Others won the backing of the Dragons but failed to make their dream come through. The Dragons will use these case studies to show you what should have been done, what should have happened next and how you too could win their backing and become a business success. This paperback edition includes all new case studies from Series Five. This is much more than a TV series companion. It is a solid business read with never-before-heard advice and personal experiences from the Dragons own business ventures. Between them, they have a wealth of knowledge and business acumen which they will exclusively divulge for the first time. At last, we'll find out how they became millionaires, their secret business tactics, what drives them and what they would do if they entered the Dragons' Den. This is a unique, accessible and fascinating business read straight from the Dragons' Den.

Donald Fagen will forever be associated with Steely Dan, the band he formed with Walter Becker and four other musicians in 1972. The smooth, radio-friendly veneer of the duo’s songs made Steely Dan internationally popular and famous in the 1970s, but the polish glossed over the underlying layers of anger, disappointment, sleaze, and often downright weirdness lurking just beneath the surface. The elliptical lyrics were - and continue to be - an endless source of fascination. What kind of person was capable of writing such songs? Fagen has always kept his true self hidden behind walls of irony, confounding most journalistic enquiries with a mixture of obscurity and sarcasm. Nightfly cracks open the door to reveal the life behind the lyrics and traces Fagen’s story from early family life in suburban New Jersey, to his first encounter with Walter Becker at Bard College, their long struggle for recognition as songwriters, and the formation of Steely Dan. The band’s break-up in 1981, re-formation in 1993, and Fagen’s parallel solo career are covered in detail. Author Peter Jones seeks to explain the public’s continuing fascination with Fagen’s music, both in collaboration with Becker and as a solo artist.

‘I long to reach my home and see the day of my return. It is my never-failing wish’

The epic tale of Odysseus and his ten-year journey home after the Trojan War forms one of the earliest and greatest works of Western literature. Confronted by natural and supernatural threats – shipwrecks, battles, monsters and the implacable enmity of the sea-god Poseidon – Odysseus must test his bravery and native cunning to the full if he is to reach his homeland safely and overcome the obstacles that, even there, await him.

E. V. Rieu’s translation of the Odyssey was the very first Penguin Classic to be published, and has itself achieved classic status. For this edition, his text has been sensitively revised and a new introduction added to complement E. V. Rieu’s original introduction.

This book is aimed at those with responsibilities for audit, risk and control - auditors of course - but also finance directors, audit committee members, project accountants, systems designers and other professionals too. Working under pressure, these people often need to take account of theory and best practice but strike a balance with the practical demands of their workplace. This book's practical emphasis on meeting the ever-changing needs of clients and auditees will benefit a wide audience by helping readers to: c select a suitable, practical sampling approach c appreciate the statistical implications c evaluate the results of audit testing c take account of risk and control evaluation in targeting valuable audit resources. It does this by laying out the principles behind a concept and then grounding them in 'real life' cases for the reader to work through. These are accompanied by suggested solutions which, while not definitive answers, do provide valuable advice and guidance. Finally the range of appendices, including a complete copy of the statement of auditing standards, SAS 430, make this book an essential resource for everyone concerned about modern auditing.

Track Two diplomacy consists of informal dialogues among actors such as academics, religious leaders, retired senior officials, and NGO officials that can bring new ideas and new relationships to the official process of diplomacy. Sadly, those involved in official diplomacy often have little understanding of and appreciation for the complex and nuanced role that Track Two can play, or for its limitations. And many Track Two practitioners are often unaware of the realities and pressures of the policy and diplomatic worlds, and not particularly adept at framing their efforts to make them accessible to hard-pressed officials. At the same time, those interested in the academic study of Track Two sometimes fail to understand the realities faced by either set of practitioners. A need therefore exists for a work to bridge the divides between these constituencies and between the different types of Track Two practice-and this book crosses disciplines and traditions in order to do just that. It explores the various dimensions and guises of Track Two, the theory and practice of how they work, and how both practitioners and academics could more profitably assess Track Two. Overall, it provides a comprehensive picture of the range of activities pursued under this title, to provoke new thinking about how these activities relate to each other, to official diplomacy, and to academe.

This book represents the first attempt to identify and describe a workhouse reform 'movement' in mid- to late-nineteenth-century England, beyond the obvious candidates of the Workhouse Visiting Society and the voices of popular critics such as Charles Dickens and Florence Nightingale. It is a subject on which the existing workhouse literature is largely silent, and this book therefore fills a considerable gap in our understanding of contemporary attitudes towards institutional welfare. Although many scholars have touched on the more obvious strands of workhouse criticism noted above, few have gone beyond these to explore the possibility that a concerted 'movement' existed that sought to place pressure on those with responsibility for workhouse administration, and to influence the trajectory of workhouse policy.